I am very happy with the service I am very happy with the service I received dealing with a broken wire. I requested some suggestions as to how I could repair the wire. I received some instructions to test the wire first. After I replied that that did not solve the problem I was given instructions on how to receive a replacement panel, free of charge. I could not expect any better service.

Purchased after Christmas season Purchased after Christmas season. Will not be opening until next fall. Yet keep getting asked to evaluate product. Shipping was not prompt. Tracking not accurate. Other than that, I do not know what to expect. Rolling the dice hoping it was a good purchase.

The instructions could be more… The instructions could be more detailed. Being a retired aerospace engineer I could generally figure things out. I spent time untangling the light netting. When I pack the tree for storage, I plan to get a sheet of plastic to roll the netting up in to prevent tangling. I am hoping you develop a star for the top of the tree to replace the ball.

Best Christmas decoration we own! Website was easy to navigate & order. Product arrived quickly. We were replacing an older flagpole tree. Love the new design!! Much easier to put up. We like that a single strand of lights is contained between only two straps - for earlier versions a strand of lights was attached to multiple straps - there was much greater potential to tangle - excellent design improvement! Love the multicolor light option too - tree is beautiful! Receiving lots of compliments from the neighbors.

Complete 8’ tree package & attractive 8’ tree package was complete; easy setup. While I understand the reasoning for a hollow “ground stake” (nests inside other “tree trunk” stakes & lighter weight), a solid ground stake would be much better-over time, the top will mushroom & be harder to extract from the ground. Very attractive at night!