Philip Renn
USThe instructions could be more… The instructions could be more detailed. Being a retired aerospace engineer I could generally figure things out. I spent time untangling the light netting. When I pack the tree for storage, I plan to get a sheet of plastic to roll the netting up in to prevent tangling. I am hoping you develop a star for the top of the tree to replace the ball.
William Bryant
USComplete 8’ tree package & attractive 8’ tree package was complete; easy setup. While I understand the reasoning for a hollow “ground stake” (nests inside other “tree trunk” stakes & lighter weight), a solid ground stake would be much better-over time, the top will mushroom & be harder to extract from the ground. Very attractive at night!
Rhodé
USIncredibly beautiful & amazing product! Wowza what an incredibly beautiful and amazing product! We’re amazed at how easy the process is to setup the tree. Yes, we first read instructions, watched the video & read reviews from other customers before attempting anything! We encourage you to do the same…trust instructions given on Fairybell’s website. Do not unpack, untie or snap/unsnap anything until instructions call for that step otherwise it can be a nightmare if you accidentally tangle up the wires!
Roger Myers
USDeer vs flagpole Christmas tree A whitetail buck apparently in rut got tangled up in the transformer junction cables to our flagpole Christmas tree and completely destroyed it, but did no damage to the tree itself. We have enjoyed the tree for slightly over three years, and after notifying Fairybell they sent me a new cable system at no costs and even paid the shipping! In today’s world it’s very hard to find a company that stands by its customers the way that Fairybell does!
Michael Waddell
USWe purchased the 33 ft We purchased the 33 ft. Flagpole Christmas Tree with 4000 lights 3 years ago and it has become the highlight of the season for our neighborhood. Our friends and neighbors start calling the day after Thanksgiving volunteering to help raise the tree. Beautiful!