what a brilliant way of making business! I had a great experience. I just can't describe all the support I received from the shop's owner named L. What a great lady, what a brilliant way of making business! I received quickly a perfect product, packed with the greatest attention. I wholeheartedly recommend the shop.

Good shopping experience Good shopping experience, bad delivery Shopping wise all great! Product as advertised, easy to contact and follow up. Product delivery by UPS. On promised day did not deliver, address was correctly given (as confirmed prior directly with UPS service center) yet somehow driver tried to deliver to another address. Then could not deliver next day either. Would have to wait until next day (by now 2 days late). Had to spend more money to arrange my own pickup from their depot.

I'm in the US and ordered several… I'm in the US and ordered several items. When there was an issue with one of them, I was contacted right away and it was resolved within a day. The order was shipped right after that and received within about 10 days. Excellent experience overall, wouldn't hesitate to order again.

Love the rug! Love the rug! With delays in shipping and supply-chain, it took a while to receive, but the Cushion Shop responded quickly to my requests for Information and kept me up to date without fail. I would definitely purchase from them again.

Extremely professional with excellent… Extremely professional with excellent communication. There was a very long shipping delay on one of the items ordered. Getting a refund for the delayed item was difficult given the exchange rate. However, The Cushion Shop allowed for a shop credit to account for the change in the dollar-to-Euro exchange rate and all was well. Shipping was fast & packaging was beautiful.