Professional and efficient service Ordered a futon for my mother-in-law, with all the extras. Damien and Igor who handled the sale were extremely professional and efficient, getting in touch with the building management, keeping me and my MIL up to date with any developments, scheduling the delivery and disposal of the old broken futon in one fell swoop.

Excellent customer service Excellent customer service. They arrived on time, got right to work, and were very professional.

Awesome experience with Futonland from… Awesome experience with Futonland from start to finish. Abdul was great at helping me in the store at 730 Amsterdam Avenue. I really appreciated getting phone calls to keep me up to date on my expected delivery and timing. The team that delivered and set up my new futon were very courteous and helpful. The futon is great and looks awesome. Highly recommended and appreciat everyone at Futonland!!

High quality all the way. Great information, great product, great delivery. I visited the Manhattan Futonland location prior to ordering online and the staff were friendly and knowledgable, helped me figure out exactly what I needed and showed me how the system worked. I chose white glove delivery because it was so cost effective ($99 to not drive to Newark, not load my own stuff, not move it up two flights and not set it up? I'm in). The crew showed up when they said they would, set everything up well, showed me how to use the equipment and left the space clean. I have a 28" door to my office and have had lots of trouble finding a comfortable, durable couch that would fit through the door. I also wanted something that we could eventually use as a comfortable guest bed. I went with the Futonland package over alternatives for a bunch of reasons: the hardwood frames looked more durable than more modern modular alternatives, there were lots of options for mattress and cover and the full price with shipping was actually lower than the alternatives.

The customer contact was just so great The customer contact was just so great. And I did all of my business by phone long distance. I never entered the store once. The chairs I ordered were unfortunately discontinued. BUT were located especially for me I felt so special 👍🏽❤️🙏🏽. They were delivered on time like promised without a problem. The delivery guys were 👍🏽 great. THANK YOU SO VERY MUCH TONY FROM FUTON LAND FOR ALL OF YOUR HELP 👍🏽😁. Satisfied customer. (BOSTON )