This chess board is such good quality This chess board is such good quality. The board itself along with the pieces is heavy duty and quality craftsmanship. My daughter accidentally broke one of the pawns on our countertop on the first day we received this and I recached out to the company and they sent me replacements! What a splendid customer service experience. This was a gift for my wife's birthday and she loves it. Highly recommend!

Great Customer Service Chess pieces are beautiful! A couple arrived broken and RadicalN Ltd was quick to resolve the issue. Replacement pieces were sent, even a couple extra that we didn't ask for. The correspondence was efficient and the follow ups were impressive.

LOVE THEM! great customer service The natural stone chess board I purchased is stunning!!! Its so heavy weight and absolutely a show piece. Sturdy. I adore it. I received one slightly chipped pawn upon arrival, and they sent me a beautiful replacement promptly with another one for free ♥♥ Highly recommend this company and their products.

Great product and excellent service The product and service we received from this company was excellent. One piece was damaged during shipping, but Radicaln was quick to sort it out and get another piece shipped quickly and without issue. I would highly recommend working with this company if you have the chance.

Received a damaged paper towel holder… Received a damaged paper towel holder . emailed the company less than a week. I received a brand new paper towel holder in perfect condition. With no question ask they responded very quickly. I would highly recommend this company. my paper towel holder is top quality very heavy and beautiful. And yes, I will definitely order again from this company. Ann L