Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

Their chess set is exquisite Their chess set is exquisite. Not only is there product of great quality, their customer support is also very helpful. So thumbs up ang highly recommended.

Great product and excellent service The product and service we received from this company was excellent. One piece was damaged during shipping, but Radicaln was quick to sort it out and get another piece shipped quickly and without issue. I would highly recommend working with this company if you have the chance.

Incredible customer service! Super satisfied with the product, but what really stood out to me was their incredible customer service. Their replies are almost instant and even sent me a couple of extra replacement pieces to my doorstep without any hesitation. Thanks RadicalN. Totally recommend them!

Ordered a chess set Ordered a chess set . The quality of product is very high , item arrived nicely, securely packed . Unfortunately delivery service didn’t work as great as they should and I had small crack at my new chess deck . Guys immediately respond and sent me new desk , so now I’m enjoying my new set and it also works great as part of interior . Great quality , great service , highly recommended!