beautiful chess board and excellent customer service The marble chess board is beautiful and feels great when playing. Makes a good decoration piece as well. Their customer service made sure to send me a replacement of a piece that broke on shipping right away and even extra set of queens. 100% recommend and will buy again as gifts

I'm thrilled with the purchase of the… I'm thrilled with the purchase of the chess set; it's high quality and looks very classy. While we did have some accidents with some of the pieces, the customer service to replace the pieces was fantastic. I've already recommended them to friends and family, who always comment on the set and it's quality.

LOVE THEM! great customer service The natural stone chess board I purchased is stunning!!! Its so heavy weight and absolutely a show piece. Sturdy. I adore it. I received one slightly chipped pawn upon arrival, and they sent me a beautiful replacement promptly with another one for free ♥♥ Highly recommend this company and their products.

Excellent chess set purchased Excellent chess set purchased. High quality and customer service team is very helpful. When contact them about a pawn that I had broken, they quickly and efficiently replaced the pawn free of charge.

Twice as Nice! My former daughter in law purchased a set for my son who is an avid chess fan. Almost immediately, my 3 yr old grandson dropped 4 of the chess pieces breaking them. When I learned about what had happened I decided to try and find replacement pieces on line. I decided the smartest thing to do was contact RadicalN directly and explain the situation. Customer Service responded within 24 hours asking for photos of the broken pieces, which I offered to purchase replacements for. After some communication to confirm what was needed, I received a package containing the replacement pieces needed as well as a few extra pieces for back up! All were sent without any additional charge. I am so grateful! I repackaged the complete set and presented it to my son a second time for Father's Day! Thank you RadilcN for truly seeking to understand and satisfy your customers fully! 💗