Received a damaged paper towel holder Received a damaged paper towel holder . I contacted the company the same day. (I included a picture) I received a brand new paper towel holder in perfect condition within days. I would highly recommend this company to family and friends. My paper towel holder is high quality very heavy and beautiful. Henry R.

7-star customer service! Honestly the customer service at this company is above and beyond. Several years after purchasing 2 of their sets, one of the chess pieces fell down while moving it around and broke. Radicln sent a new replacement piece for free without hesitation so I can still enjoy this beautiful chess set both as a decorative ornament and a practical game set for years to come. thank you

This chess set is beautiful This chess set is beautiful, well made pieces that look and feel amazing. Definitely a statement in your room. Unfortunately the board I received had a small chip in the corner, the customer service department responded immediately and the problem was resolved. I would definitely recommend this company

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

Excellent chess set purchased Excellent chess set purchased. High quality and customer service team is very helpful. When contact them about a pawn that I had broken, they quickly and efficiently replaced the pawn free of charge.