7-star customer service! Honestly the customer service at this company is above and beyond. Several years after purchasing 2 of their sets, one of the chess pieces fell down while moving it around and broke. Radicln sent a new replacement piece for free without hesitation so I can still enjoy this beautiful chess set both as a decorative ornament and a practical game set for years to come. thank you

This chess set is beautiful This chess set is beautiful, well made pieces that look and feel amazing. Definitely a statement in your room. Unfortunately the board I received had a small chip in the corner, the customer service department responded immediately and the problem was resolved. I would definitely recommend this company

beautiful chess board and excellent customer service The marble chess board is beautiful and feels great when playing. Makes a good decoration piece as well. Their customer service made sure to send me a replacement of a piece that broke on shipping right away and even extra set of queens. 100% recommend and will buy again as gifts

Received a damaged paper towel holder Received a damaged paper towel holder . I contacted the company the same day. (I included a picture) I received a brand new paper towel holder in perfect condition within days. I would highly recommend this company to family and friends. My paper towel holder is high quality very heavy and beautiful. Henry R.

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!