Glenn A.
GBWhat really impressed me with Fireplace… What really impressed me with Fireplace Remote Controls, was the accurate description describing their product so that I could match it up perfectly with my needs. The device was reasonably priced and worked perfect. Thanks very much.
Edward
GBMatt in Customer Service is the BEST Matt in Customer Service is absolutely a pleasure to work with. He helped me technically over numerous questions from me, facilitated a return and purchase of the correct part. He is a difference maker for your company!!! All the best, Ed DuBeau
Nancy H
GBThe company was very pleasant to work… The company was very pleasant to work with. I purchased the remote to replace ours. But I later found out that it was just a matter of replacing the batteries in the receiver. So I asked how to return the new one. They responded quickly and sent me all the info I needed for a smooth return. Thank you so much!
Anna Clark
NZOur order was processed quickly and we… Our order was processed quickly and we had our new remote about a week after ordering it
Bruce Tuckerman
GBY’all are awesome! Y’all are awesome!! The replacement remote was delivered in 4 days, and installation was so easy a cave man could do it! Seriously, slipped the old leads off, followed the directions to put the new leads on, done in 10min.