Bret
GBShould have included fittings and hoses… Should have included fittings and hoses to connect on/off valve to ignition control.
Joe
GBCustomer Service Agent for the Win! My experience was made great because of your customer sales rep Lucas. After two calls and (me) literally being clueless on what I needed for an outdoor gas fire pit, Lucas walked me through and built an order that works. Very patient and overall good guy to work with.
Kathleen Allison
GBPerfect Cover! The cover for my fire pit arrived in perfect condition. The packaging is impressive - very sturdy to protect from damage. The biggest challenge was getting the protective film off the cover before attaching the handle! This cover looks great and will protect my investment in my fire pit.
Matt
GBI had trouble with ordering two of the… I had trouble with ordering two of the parts online. I called and left a message but did not get a return call. I tried to order them again, same issue. This time I used the chat feature and the person on the chat was able to resolve my issue right away. I would use them again.
Jimi
GBMy phone call was answered with… My phone call was answered with knowledge and patience. I’m building a pavilion and needed a multitude of questions answered to help me get the proper fire pit kit for my needs. All my inquiries were answered and I purchased the perfect fire pit insert while on the same phone call. The process could not have been made any easier. Thank you Jimi Kellogg