Spotix

2810 Stoner Court, #1, 52317, North Liberty, IA, United States
http://www.spotix.com
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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

0.00%

1

10.00%
About Spotix

Welcome to Spotix.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today. Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of Spotix.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs. Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.kickassgrills.com, www.fireplaceremotecontrols.com, along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

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Sonia
GB

Fast service! Fast service! I received what I wanted! It looks great! Thank you!!! My recent experience with another company trying to purchase same burner cover was awful! They kept saying it was coming! I gave up and cancelled that order!

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Cynthia
GB

Spirit was very helpful when I… Spotix was very helpful when I purchased a bbq through Amazon but wanted to exchange it for a bigger one. I was able to purchase directly through Spotix the second time and they made it easy to return the previous one. They even gave me a discount and did not charge me return freight shipping fees. I’m looking forward to the reviving the new grill!

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Johanna Pinoargote
GB

Best customer service! Best customer service!! I ordered an Amantii 3 sided fireplace and from start until delivery there was communication on their part. It felt great sending out an email and getting a response within the same day. We received the order and an item was missing but they immediately took care of it. Will most definitely order from them again!!

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Anne Lombardi
GB

AMAZING customer service! AMAZING customer service!! I viewed several Spotix self-help videos to get my gas logs to turn on. At the end of the video, Spotix offered assistance by phone if the videos were unable to solve the problem. I couldn’t believe it!! I decided to call (feeling a bit guilty since I hadn’t bought my gas logs from them) and talked to 2 of the NICEST people. The technician identified the problem with my logs immediately and I was able to solve my problem. We will be building a new house this year and I’ll DEFINITELY make sure to buy products sold by Spotix. The most incredible level of customer service!! Effective today, I am a new SPOTIX customer!!

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Golfer, not runner
GB

Great Customer Service No problem with Spotix. The item ordered had an incorrect description from the manufacturer that Spotix was unaware of, and I had to return the item. Spotix was very courteous & prompt with free return information & label, and I received a full refund. I will definitely order from Spotix again should the need arise.

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