V Michael
GBWe couldn’t be happier with our… We couldn’t be happier with our Washington flame x fire table. It is a perfect size for entertaining and to have drinks and snacks on the outside edge. We did however not receive the proper parts to install a propane tank underneath. When I reached out to Spotix and explain the situation they were amazing! Our parts were delivered next day air just in time for grandma’s 80th birthday party on the deck. The absolute best customer service. You won’t be disappointed.
Travis
GBAlthough delivery was slightly longer… Although delivery was slightly longer than expected (through no fault of Spotix), Spotix did a very nice job of following up with an updated ship date after I reached out to their customer service line.
Judy
GBSatisfied customer We ordered a fire bowl that advertised a 24" burner. When we received it, a 18" burner shipped with the fire bowl. I called to explain the situation to Spotix and upon investigation they discovered that the vendor changed the size and did not notify them or us. To make the situation right, they are shipping me a 24" burner for free. Lucas was great with the inquiry on the burner and in providing advice on purchasing fire glass. Thank you for the great customer service.
Chalmer Myer
GBGreat service!! After trying from two different t companies to find the item I needed, your rep knew enough about the available inventory to get me what I needed. I received them in two days, which was unexpected.
Christie
GBExcellent customer service support Excellent customer service support when I called in. The products arrived in a timely manner.