Christie
GBExcellent customer service support Excellent customer service support when I called in. The products arrived in a timely manner.
Randy
GBI ordered Napoleon aluminum drip pans… I ordered Napoleon aluminum drip pans from Spotix. Upon opening the shipping box the pans were crushed as they force fit them into a box that was too small for the pans. Totally unusable ! Someone on their packaging line should be fired !
Cynthia
GBSpirit was very helpful when I… Spotix was very helpful when I purchased a bbq through Amazon but wanted to exchange it for a bigger one. I was able to purchase directly through Spotix the second time and they made it easy to return the previous one. They even gave me a discount and did not charge me return freight shipping fees. I’m looking forward to the reviving the new grill!
W. Roger Dandy
GBReview after receipt… Would not do this review prior to receipt of my order which was promptly dispatched and is now in place on our GREAT Napoleon Prestige Barbbie.
Tad
GBI appreciated your website and online… I appreciated your website and online ordering. I had a few questions and used your chat service. I got a prompt reply and the representative was very helpful. That was yesterday and I see it shipped today so looking forward to seeing it. I appreciated that shipping was free but would have passed on the damage insurance if I had the option.