Randy
GBI ordered Napoleon aluminum drip pans… I ordered Napoleon aluminum drip pans from Spotix. Upon opening the shipping box the pans were crushed as they force fit them into a box that was too small for the pans. Totally unusable ! Someone on their packaging line should be fired !
Chalmer Myer
GBGreat service!! After trying from two different t companies to find the item I needed, your rep knew enough about the available inventory to get me what I needed. I received them in two days, which was unexpected.
Tad
GBI appreciated your website and online… I appreciated your website and online ordering. I had a few questions and used your chat service. I got a prompt reply and the representative was very helpful. That was yesterday and I see it shipped today so looking forward to seeing it. I appreciated that shipping was free but would have passed on the damage insurance if I had the option.
Cynthia
GBSpirit was very helpful when I… Spotix was very helpful when I purchased a bbq through Amazon but wanted to exchange it for a bigger one. I was able to purchase directly through Spotix the second time and they made it easy to return the previous one. They even gave me a discount and did not charge me return freight shipping fees. I’m looking forward to the reviving the new grill!
Travis
GBAlthough delivery was slightly longer… Although delivery was slightly longer than expected (through no fault of Spotix), Spotix did a very nice job of following up with an updated ship date after I reached out to their customer service line.