The best service & price Amazing customer service from ordering to delivery. Not only that but the best price!

AMAZING COMPANY!!! AMAZING customer service!! Blazing Fire has to be one of the GREATEST companies I’ve ever dealt with when it comes to helping customers with their purchases! They got back to me within one hour with an answer to our question and we had the whole transaction completed within that hour. Shipping was very quick and I had no problem at all with the packaging. Rep was so courteous and very knowledgeable. Would never hesitate to recommend this company to anyone. You will be very glad you purchased from this veteran-owned company!! They truly CARE!!!

Great customer service and fast… Great customer service and fast delivery also could not believe how realistic the fire looks we are so pleased that we decided to purchase this insert can't wait to install. Also your veteran owned can't get better than that. Thank you for you service.

Pilgrim products and good service I purchased a Pilgrim Fireplace Screen, wood holder and tool set. The product is very high quality and looks great. The fireplace screen arrived with some visible damage on the handles which occurred during shipping. Both Pilgrim and Blazzing worked with me and agreed to send replacement doors, since the handles were welded on. I received the items very quickly, at a competitive price and their customer service quickly resolved the issue with damage. Very happy.

Excellent Customer Service Blazzing Fire has excellent customer support. This is MOST important in today's world, and it is RARE. I had an issue with a product I purchased. I emailed customer support and received a timely response. My issue was addressed and corrected to my satisfaction with professionalism and speed. In any business, there will be an occasional issue that needs to be addressed but if it is handled quickly and fairly, I will remain a loyal customer. Thank you Blazzing Fire!