Great customer service and fast… Great customer service and fast delivery also could not believe how realistic the fire looks we are so pleased that we decided to purchase this insert can't wait to install. Also your veteran owned can't get better than that. Thank you for you service.

I shopped local and online for gas logs… I shopped local and online for gas logs when converting our wood burning fireplace. After a lot of research, decided on Real Fyre Rustic Oak logs, burner and remote for pilot and ordered from Blazzing Fire because of great price. Order came promptly in just a few days, carefully packed and in perfect condition. Not being handy, our hvac guy installed in about an hour. We absolutely love our fireplace now. Beautiful and realistic fire at the click of a remote!

Michelle was very helpful and assisted… Michelle was very helpful and assisted us with much effort.

Good customer support. I purchased a Vestal vented ash dump door just before Christmas. The product arrived promptly but turned out to be of such poor quality that I couldn't even use it. I give Vestal zero stars for their quality but Blazzing Fire gave my money back including the shipping costs so that was the next best possible outcome.

AMAZING COMPANY!!! AMAZING customer service!! Blazing Fire has to be one of the GREATEST companies I’ve ever dealt with when it comes to helping customers with their purchases! They got back to me within one hour with an answer to our question and we had the whole transaction completed within that hour. Shipping was very quick and I had no problem at all with the packaging. Rep was so courteous and very knowledgeable. Would never hesitate to recommend this company to anyone. You will be very glad you purchased from this veteran-owned company!! They truly CARE!!!