Jennifer Jones
GBHappy Customer Jake, in sales, helped me with my order of planks and herringbone engineered hardwood for my project. He was courteous, helpful, and professional. He gave good advice and explained how to care and maintain my new flooring. He provided excellent service. Chaz, at Tri-West, sent me a text message with his approximate ETA. He was on time, courteous, and professional. He off loaded the 42 cartons and 1 trip piece quickly and stacked the cartons efficiently to make more floor space for me. He provided excellent service as well. Your website is easy to use and great product selection.
Fern
GBBEST CUSTOMER SERVICE I was trying to get flooring sent quickly from VARIOUS companies online and offline. After a long day of no luck, Lumberjack was the ONLY one with a live person who had a sense of urgency. I got my flooring 3 days later. Best experience! I wish every company was efficient like theirs!
Leroy White
GBThe timely delivery. And the updates when requested. The experience with Lumberjack was prompt. And the respond time was great. I would use them again. Thanks you.
Tai Larsen
GBGreat customer service!!!! Andrew worked very hard to accommodate my needs on product, price and delivery! I'm impressed with delivery as well! Chaz took time to bring my delivery into my home for me and was courteous and professional. In this day and age great customer service needs acknowledged and Andrew provided great customer service! Lumberjack underpromised and over delivered!! Very happy to get my new flooring!!
Paul F
GBSaved the day Found the Armstrong flooring we needed to complete our sunroom remake. Not only found it but it was much less per square foot than the other online store I managed to find the exact color at. Armstrong was bought out so the products were no longer available at big box stores and the color we needed seemed even less available online. Delivery was smooth and no damage to any of the boxes