Lumberjack Direct

745 S Lafayette Dr, 80026, Lafayette, United States
http://lumberjackdirect.com
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4.60
Based on 20 Reviews

5

75.00%

4

20.00%

3

0.00%

2

0.00%

1

5.00%
About Lumberjack Direct

Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable. Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct. While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.

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Fern
GB

BEST CUSTOMER SERVICE I was trying to get flooring sent quickly from VARIOUS companies online and offline. After a long day of no luck, Lumberjack was the ONLY one with a live person who had a sense of urgency. I got my flooring 3 days later. Best experience! I wish every company was efficient like theirs!

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Michael Canales
GB

These guys the best floor guys in the… These guys the best floor guys in the business. Super professional and they finished the job early!!

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Cori Eagan
GB

Deliver Broken Products and Won't Replace Them Their website states a promise that they will provide a complete refund if a customer isn't satisfied with their flooring for any reason. The flooring arrived on pallets which were significantly damaged. The delivery driver and I inspected and took photos of all the damage. We counted 8 boxes of flooring that were badly damaged. When I contacted Lumberjack Direct to get replacement flooring, they said that I needed to use the damaged flooring for cuts and that they wouldn't replace anything unless it was damaged so badly that it couldn't be used at all. Then they tried to say that only one box was damaged despite not being onsite and not believing either the shipper (who was at fault) nor their customer (me). Please beware! This promise is a lie and their customer service is terrible.

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Nancy Case
GB

GREAT PRODUCT SELECTION, PRICING AND CUSTOMER SERVICE I’ve been conducting online research, in search of the best luxury vinyl plank (LVP) for the construction of our new home. I was drawn to LD for their product selection, pricing and the ease of navigating their site. Once I narrowed down my favorites, I began working closely with Dylan (LD rep). Dylan’s customer service has been superb, always informative and professional. I’ll be making my whole house flooring purchase shortly.

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John Janabet
GB

Great Experience!! Communication was awesome and process was super easy!! Price was great! I needed to delay delivery a bit before my project was ready and they accommodated me perfectly. When I requested the delivery, it was shipped promptly and was right on time. Delivery guy was great and put it right in the garage for me. Excellent experience all the way around. Would definitely buy from these guys again!!

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