Great service Great service. Not a 5 star because I didn't receive my sample until I reached out to my rep and then he expedited it. this is the second sample I have received and I had no problem with getting my first sample.

Great Experience!! Communication was awesome and process was super easy!! Price was great! I needed to delay delivery a bit before my project was ready and they accommodated me perfectly. When I requested the delivery, it was shipped promptly and was right on time. Delivery guy was great and put it right in the garage for me. Excellent experience all the way around. Would definitely buy from these guys again!!

Deliver Broken Products and Won't Replace Them Their website states a promise that they will provide a complete refund if a customer isn't satisfied with their flooring for any reason. The flooring arrived on pallets which were significantly damaged. The delivery driver and I inspected and took photos of all the damage. We counted 8 boxes of flooring that were badly damaged. When I contacted Lumberjack Direct to get replacement flooring, they said that I needed to use the damaged flooring for cuts and that they wouldn't replace anything unless it was damaged so badly that it couldn't be used at all. Then they tried to say that only one box was damaged despite not being onsite and not believing either the shipper (who was at fault) nor their customer (me). Please beware! This promise is a lie and their customer service is terrible.

Great Service I've worked with Lumberjack Direct on 10 homes so far ordering the Paradigm material and I have plans to order it on about 5-11 homes next year. Payment is easy, direct deposite. I've never had quality control issues. Shipping is sometimes a bit difficult due to some of the shipping providers not being able to get the cartons off their trucks due to their length but we have a forklift for our jobs. Our homes value between 1.1 and 2.5 million that we're using their product on.

I highly recommend this business Really great experience with this company. Everyone I have talked to has been helpful and kind. Super fast shipping too. Highly recommend!