Fern
USBEST CUSTOMER SERVICE I was trying to get flooring sent quickly from VARIOUS companies online and offline. After a long day of no luck, Lumberjack was the ONLY one with a live person who had a sense of urgency. I got my flooring 3 days later. Best experience! I wish every company was efficient like theirs!
Jennifer Jones
USHappy Customer Jake, in sales, helped me with my order of planks and herringbone engineered hardwood for my project. He was courteous, helpful, and professional. He gave good advice and explained how to care and maintain my new flooring. He provided excellent service. Chaz, at Tri-West, sent me a text message with his approximate ETA. He was on time, courteous, and professional. He off loaded the 42 cartons and 1 trip piece quickly and stacked the cartons efficiently to make more floor space for me. He provided excellent service as well. Your website is easy to use and great product selection.
John Janabet
USGreat Experience!! Communication was awesome and process was super easy!! Price was great! I needed to delay delivery a bit before my project was ready and they accommodated me perfectly. When I requested the delivery, it was shipped promptly and was right on time. Delivery guy was great and put it right in the garage for me. Excellent experience all the way around. Would definitely buy from these guys again!!
Chuck
USWe were looking for vinyl flooring… We were looking for vinyl flooring planks to replace part of a floor that had backed up sewer damage. However, what we needed had been discontinued. Fortunately, we were able to find them at Lumberjack Direct. They were delivered to us quickly and efficiently and now our repair work can start. Thank you, Lumberjack Direct! Chuck, Lancaster, PA
Tai Larsen
USGreat customer service!!!! Andrew worked very hard to accommodate my needs on product, price and delivery! I'm impressed with delivery as well! Chaz took time to bring my delivery into my home for me and was courteous and professional. In this day and age great customer service needs acknowledged and Andrew provided great customer service! Lumberjack underpromised and over delivered!! Very happy to get my new flooring!!