Lumberjack Direct

745 S Lafayette Dr, 80026, Lafayette, United States
http://lumberjackdirect.com
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4.60
Based on 20 Reviews

5

75.00%

4

20.00%

3

0.00%

2

0.00%

1

5.00%
About Lumberjack Direct

Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable. Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct. While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.

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Tai Larsen
GB

Great customer service!!!! Andrew worked very hard to accommodate my needs on product, price and delivery! I'm impressed with delivery as well! Chaz took time to bring my delivery into my home for me and was courteous and professional. In this day and age great customer service needs acknowledged and Andrew provided great customer service! Lumberjack underpromised and over delivered!! Very happy to get my new flooring!!

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customer
GB

Great service Great service. Not a 5 star because I didn't receive my sample until I reached out to my rep and then he expedited it. this is the second sample I have received and I had no problem with getting my first sample.

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customer
GB

This is a wonderful company to work… This is a wonderful company to work with. The customer service I received exceeded my expectations. Andrew Ch, Justin M were very helpful and knowledgeable. The product of 30 boxes of Kahr flooring arrived in perfect condition and on time. Highly recommend.

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Nancy Case
GB

GREAT PRODUCT SELECTION, PRICING AND CUSTOMER SERVICE I’ve been conducting online research, in search of the best luxury vinyl plank (LVP) for the construction of our new home. I was drawn to LD for their product selection, pricing and the ease of navigating their site. Once I narrowed down my favorites, I began working closely with Dylan (LD rep). Dylan’s customer service has been superb, always informative and professional. I’ll be making my whole house flooring purchase shortly.

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Cori Eagan
GB

Deliver Broken Products and Won't Replace Them Their website states a promise that they will provide a complete refund if a customer isn't satisfied with their flooring for any reason. The flooring arrived on pallets which were significantly damaged. The delivery driver and I inspected and took photos of all the damage. We counted 8 boxes of flooring that were badly damaged. When I contacted Lumberjack Direct to get replacement flooring, they said that I needed to use the damaged flooring for cuts and that they wouldn't replace anything unless it was damaged so badly that it couldn't be used at all. Then they tried to say that only one box was damaged despite not being onsite and not believing either the shipper (who was at fault) nor their customer (me). Please beware! This promise is a lie and their customer service is terrible.

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