Heather Duncan
GBIt shipped quickly It shipped quickly, was beautiful, and extremely easy to install.
J Deanovic
GBAppreciate the simplicity and price Appreciate the simplicity and price of the honeycomb shades. As we were installing we realized we submitted the measurements for the window opening without accounting for the clearance needed to operate the shades for inside mount. We missed that detail when ordering. We removed the end protectors and it fits fine for the inside mount, but will unfortunately scratch the sides when raising and lowering the shades. We note that we have to be careful to handle the shades only by the handles (cordless) and not grab the shad material so as not to wrinkle them. We bought one set of shades to confirm we would like them. We like the product and will order more.
Donita
GBThe follow-up shown after receiving my… The follow-up shown after receiving my samples is important to me. Kay sent an email asking if i need further help with purchasing the perfect window treatment. I appreciated the email due to most companies don't care if you liked or disliked their samples and never send an email to see if there more they can do to accommodate your needs. Thank you.
Dave
GBUser friendly & Free Design Help! User friendly & Free Design Help! We had a great experience working with a CityShade designer who was invaluable in helping us navigate the site options and make the best plan to decorate our home! The ordering process was super streamlined/simple, products are priced for value and the valence we purchased is a great product! One thing we did that turned out to be a great decision was to order free samples of the different fabrics were considering - holding/seeing the fabric is different from looking at an online image! Unfortunately, after we had put in and paid for our order, we found out the fabric we chose had been discontinued. We ended up subbing out a new fabric WITHOUT a swatch and although we're happy with the end product, the fabric on the wall is different enough from the photo online that it's just not what we planned on. Doesn't mean we're not happy, but it was enough of a surprise to mention.
Saja Khasib
GBShades Shades They were great and simple. They are black oit but not 100% especially on the sides, very easy to install, and it just looks so classy and great. The process of ordering it kept getting me mad since everytime I finalize it, it randomly changes the measurements it has happened at least 4-6 different times until it stays. The shipping took around 2-3 weeks since it’s a custom order it wasn’t bad whatsoever. The prices are good it makes sense since it’s a custom black out shades order. I’ve ordered around 3 shades and hopefully more soon.