The follow-up shown after receiving my… The follow-up shown after receiving my samples is important to me. Kay sent an email asking if i need further help with purchasing the perfect window treatment. I appreciated the email due to most companies don't care if you liked or disliked their samples and never send an email to see if there more they can do to accommodate your needs. Thank you.

Appreciate the simplicity and price Appreciate the simplicity and price of the honeycomb shades. As we were installing we realized we submitted the measurements for the window opening without accounting for the clearance needed to operate the shades for inside mount. We missed that detail when ordering. We removed the end protectors and it fits fine for the inside mount, but will unfortunately scratch the sides when raising and lowering the shades. We note that we have to be careful to handle the shades only by the handles (cordless) and not grab the shad material so as not to wrinkle them. We bought one set of shades to confirm we would like them. We like the product and will order more.

A real person The person to person contact is the most important aspect of dealing with City Shade. Just knowing that a real person is on the other end makes the experience worth it.

Everything with this order went…better than expected! Everything with this order went smoothly...from assistance with placing the order through on-time shipping and delivery. They did everything they said they would. The drapes are beautiful and made in the USA! I'm very pleased with my purchase from this company and would recommend them.

Instead if trying to make it right Instead if trying to make it right, I had to purchase the order again. Good business knows the customer is always right, but not thus place.