Pretty nice… Took a couple of weeks to receive the blinds, however they look great and are well made and durable. Installation was just what I expected and pieces easily fell in place. Price was better than the competition.

What really made my experience so good… What really made my experience so good was talking to someone that was so knowledgeable about the products and so eager to be helpful. The advice she gave me enabled me to order exactly what I needed. I ordered two white black out shades that fit my windows perfectly. I like them so much I am ordering two more!

The Rep who helped with my order was… The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.

Quality Customer Service EVERY TIME I can't begin to tell you how thrilled I am with every single interaction I've had since opening my account about a year ago with City Shade. Every order makes my clients happy, and the quality of response time and depth of knowledge for my product questions is fantastic. I'm grateful for learning about City Shade at Market last fall and will always be loyal customer.

A real person The person to person contact is the most important aspect of dealing with City Shade. Just knowing that a real person is on the other end makes the experience worth it.