Instead if trying to make it right Instead if trying to make it right, I had to purchase the order again. Good business knows the customer is always right, but not thus place.

Ordered custom made curtains Ordered custom made curtains. Was given an approximate delivery date.Curtains came in half the time stated. Beautifully packaged, beautifully made.

Beautiful curtains for slider Purchased curtains to use with a track system for a double wide slider. The whole process was incredibly easy thanks to the clear step and communication provided by CityShade. Received beautiful custom curtains that fit the space perfectly and were put up in less than 10 minutes.

The Rep who helped with my order was… The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.

A real person The person to person contact is the most important aspect of dealing with City Shade. Just knowing that a real person is on the other end makes the experience worth it.