Instead if trying to make it right Instead if trying to make it right, I had to purchase the order again. Good business knows the customer is always right, but not thus place.

The follow-up shown after receiving my… The follow-up shown after receiving my samples is important to me. Kay sent an email asking if i need further help with purchasing the perfect window treatment. I appreciated the email due to most companies don't care if you liked or disliked their samples and never send an email to see if there more they can do to accommodate your needs. Thank you.

Exceeded Expectation Extremely happy with the final product. I received the samples, which came in beautiful packaging. I got to Roman shades for two small window in a half white and they are very nice, looks better than what I was expecting for the price. Based on my experience with their agent who helped me over the phone and the final product I received I would definitely recommend the City Shades.

It shipped quickly It shipped quickly, was beautiful, and extremely easy to install.

Everything was great from all the Help… Everything was great from all the Help ordering the swatches to ordering the materials and getting them shipped out was a pleasurable experience. It wasn't a super big order, but you guys and girls handled it like it was $1 million project. It was a simple process and that goes a long way. Thanks again.