Merchandise not at store on pickup day I ordered a low profile twin box spring. I received an email saying it was ready for pickup. When I arrived to pick it up, it wasn’t in stock. Customer service went above and beyond trying to locate one, even though it was unsuccessful. I chose to pay a little more for the product because I was hoping to get it promptly. I could have paid less somewhere else and got the same results. 5 stars for customer service. 3 stars for not receiving merchandise on time.

I like that the person Naomi while… I like that the person Naomi while helping a couple she took the time to let me know she was finishing up with her customers It was taking a little while so she asked on e of the other sale associate to help me out which was fine with me I remember working in retail. He explained the situation and step in to help me out Thank you

Our experience was very good Our experience was very good. We were paying cash for all of our furniture, so there was no hold up with anything and the delivery time was within two days. I will definitely continue to use Raymore Flanagan in the future for all of my furniture needs.

Erica Sowers went above and beyond… Erica Sowers went above and beyond helping us pick out all of our furniture to our area rugs, etc. She was super friendly and extremely helpful. She made it an easy and pleasant experience.

From the time we walked in we felt… From the time we walked in we felt welcomed and not overwhelmed. Our sales lady Marilyn Davies was the best! She gave us our space which was very important to us so we didn’t feel under pressure or pushed. She was there exactly when we needed her and went above and beyond to give us the best experience. I will always request her with our future purchases. This was at the Whitehall,Pa location.