Chris Buddock- first rate customer service From helping us buy a bed and bed system, buying and exchanging mattresses, and then a house call to fit the mattress to our bed, Chris is excellent customer service personified. He repeatedly said “ I just want you to be happy with your purchase. “. We bought high end stuff from a first rate guy.

Erica Sowers went above and beyond… Erica Sowers went above and beyond helping us pick out all of our furniture to our area rugs, etc. She was super friendly and extremely helpful. She made it an easy and pleasant experience.

Tim and Rachel were great Tim and Rachel were great! Never made us feel pressured and were very informative without being overbearing which isn’t the way I normally feel at furniture stores!

Placed an online order but was unable… Placed an online order but was unable to change the shipping address if Paypal was used. Called customer service and the representative was able to change the shipping address. Great and quick service.

The salesman & delivery men went above and beyond The salesman went above and beyond! He not only showed and explained to us about the power lift chair that I was interested in, he also had someone from the warehouse take the back of the chair off and bring it out side into the daylight so I could really see the color! Definitely above and beyond! Also, the delivery was next day, the service was unbelievable, and the two delivery guys, George & Juan were fantastic! When they got to my house, which is 45 minutes away from the warehouse, the remote was missing. George immediately offered to bring it to me on his way home from work later that afternoon. He came in, finish the set up, took his time explaining the controls to me. Absolutely unbelievable Service!