Always a great experience I shop at Raymour and Flanigan alot due to their superior service From the Philadelphia location on Columbus Blvd to now the Newark location. My whole house is furnished from Raymour. Sales Rep Daniel helped me out, he was very professional, attentive and provided superior customer service. I also like how well organized using the parts and labor plan is.

The customer service we receive on… The customer service we receive on returns or product issues is just as good as how we are treated when making purchases. Raymour and Flanigan is the best place I have done business with in many years!

Merchandise not at store on pickup day I ordered a low profile twin box spring. I received an email saying it was ready for pickup. When I arrived to pick it up, it wasn’t in stock. Customer service went above and beyond trying to locate one, even though it was unsuccessful. I chose to pay a little more for the product because I was hoping to get it promptly. I could have paid less somewhere else and got the same results. 5 stars for customer service. 3 stars for not receiving merchandise on time.

My sofa came from the warehouse with… My sofa came from the warehouse with the cushions not completely filled. The bottom cushions are like a rock and material is wavy. I had a tech come out to see the sofa and days later I had to contact Customer Service. Spoke with the Customer Service Manager and she said she will look into the issue and I'm still waiting to there from her. I've been to the Showroom 3 weekends in a row with not resolution as of today. I will never buy at Raymour & Flanigan again or give them a good recommendation. 100% DISATISFIED!

Our experience was very good Our experience was very good. We were paying cash for all of our furniture, so there was no hold up with anything and the delivery time was within two days. I will definitely continue to use Raymore Flanagan in the future for all of my furniture needs.