Ben was amazing! Ben was superb in handling the purchase of Hammered Console Table. I decided to purchase before a request to not charge the shipping fee. He said I would get word soon and if allowed I would choose to keep it as a credit towards other purchases. Ben should be recognized for his expertise and amazing knowledge of Grayson's protocol. Thank you Ben!

I had a non stressful experience with… I had a non stressful experience with ordering a dining-room table. Every question I asked was answered in a professional manner. My salesperson was very knowledgeable and has a sweet personality.

Responsive online support My online experience has been fine. I asked a question and I was responded to within 24 hours. I haven't received my order yet so, I cannot speak about delivery process or quality of product.

UPDATE: Bait and switch UPDATE: After my review below, Ben from Greyson Living reached out to apologize and explain the issue. He also set my deliveries back to white glove service. This is excellent customer service and they were quick to make things right. Updating to 5 stars. ORIGINAL REVIEW: After placing my order and requesting white glove delivery (items delivered to each room and assembled) we received a notification that some of our items are now out of stock and would be charged an additional $199 per item for white glove delivery, otherwise they would be curbside delivery with no unboxing. Also, they don’t expect the items to be in stock for another 2 months and shipping would be an additional 2-3 weeks after that. Not sure what the delay is. Covid was 2 years ago so supply chain issues are not acceptable. I feel like we got bait and switched to get us to make the purchase but then are told it’s not available and would not do white glove delivery on those items.

I was looking for a John Richard… I was looking for a John Richard Sutton console. U had a great price plus an extra 20% off. I’m excited to do more business with you in the future!!