I was looking for a John Richard… I was looking for a John Richard Sutton console. U had a great price plus an extra 20% off. I’m excited to do more business with you in the future!!

attention to customers attention to customers effective response to messages and quick follow-up after orders make customers trust and feel at ease. It was a good shopping experience for me, who was shopping at grayson for the first time.

UPDATE: Bait and switch UPDATE: After my review below, Ben from Greyson Living reached out to apologize and explain the issue. He also set my deliveries back to white glove service. This is excellent customer service and they were quick to make things right. Updating to 5 stars. ORIGINAL REVIEW: After placing my order and requesting white glove delivery (items delivered to each room and assembled) we received a notification that some of our items are now out of stock and would be charged an additional $199 per item for white glove delivery, otherwise they would be curbside delivery with no unboxing. Also, they don’t expect the items to be in stock for another 2 months and shipping would be an additional 2-3 weeks after that. Not sure what the delay is. Covid was 2 years ago so supply chain issues are not acceptable. I feel like we got bait and switched to get us to make the purchase but then are told it’s not available and would not do white glove delivery on those items.

The rug arrived damaged The rug arrived damaged. when we opened it there were a few large holes in it. The company said that since it was over ONE WEEK since it arrived I couldn’t return it or get a refund. All they offered was a small credit to get it repaired. I didn’t pay almost $2,000 for a damaged rug.

Representative was extremely helpful. Representative was extremely helpful in finding answers to my questions regarding my purchase. Shipping timeframe is most acceptable, and the value of my purchase provided free shipping. Very positive experience all around. I can’t wait to see the table bases in my home.