Georgia
GBYou had the item we needed and PayPal… You had the item we needed and PayPal for payment. My computer was being hacked making my payment not go through but after getting that fixed I still could not use my account but I did use my card.
Don
GBRedStone 30” fireplace insert Easy ordering process and very fast shipping. Received the merchandise only 3 or 4 days after placing order. Installation instructions were very clear. Fireplace looks great after installation, especially with the 5” border kit. Very happy with the service and the performance of the unit so far.
Brian K Trimble
GB22 Year Old Gas Fireplace, Repaired :-) Working with a gas fireplace, 22 years old, thanks to the photos posted on your website, I was able locate the Copreci 72PKNQM which is an exact match to my needs. Instructions with part were clear. Arrive 6 days ahead of estimate. Within a week fireplace is working with a better pilot than before. I was able to re-use pan & logs. Outstanding provider. Thank-you.
Carl
GBGreat experience When we order from Fireplaces Direct we received fire place damaged and when contact staff was very nice and helpful. They took care the problem right away and i got my replacement within a week. Highly recommended.
Jeff
GBHappy Was shipped and at my door before I expected