FireplacesDirect

2810 Stoner Court, 52317, North Liberty, United States
http://fireplacesdirect.com
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4.50
Based on 20 Reviews

5

80.00%

4

5.00%

3

5.00%

2

5.00%

1

5.00%
About FireplacesDirect

We're glad you're here, because we wouldn't get to work for this great company without you. What makes us so great, you ask? We work hard. Our team has decades of hearth, patio, and barbecue experience. We know our products inside and out, and we use this knowledge to better serve you. When you call, one of the smiling faces below will answer the phone and help you to the best of their abilities every time. We do our best to ensure you're happy with every purchase. We play hard. We've been one of the fastest growing companies in the Eastern Iowa Corridor for several years running. We were also named one of the "Coolest Places to Work" by a local business journal. It's no accident — lunch cookouts, a casual atmosphere, and a truly awesome team of people make us a unique group. Satisfied team members create satisfied customers.

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Amy
GB

One of the logs is split (probably… One of the logs is split (probably while shipping).

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Georgia
GB

You had the item we needed and PayPal… You had the item we needed and PayPal for payment. My computer was being hacked making my payment not go through but after getting that fixed I still could not use my account but I did use my card.

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Chris
GB

I received a defective product the… I received a defective product the first time and the customer service provided by both Lucas and Kyle were outstanding. They both turned a bad customer experience to an outstanding experience. They used patience, product knowledge, honesty, and continued communication to make this transition.

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Brian K Trimble
GB

22 Year Old Gas Fireplace, Repaired :-) Working with a gas fireplace, 22 years old, thanks to the photos posted on your website, I was able locate the Copreci 72PKNQM which is an exact match to my needs. Instructions with part were clear. Arrive 6 days ahead of estimate. Within a week fireplace is working with a better pilot than before. I was able to re-use pan & logs. Outstanding provider. Thank-you.

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Don
GB

RedStone 30” fireplace insert Easy ordering process and very fast shipping. Received the merchandise only 3 or 4 days after placing order. Installation instructions were very clear. Fireplace looks great after installation, especially with the 5” border kit. Very happy with the service and the performance of the unit so far.

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