Ashley Paige Young
GBThe fireplace was damaged when we got… The fireplace was damaged when we got it so I contacted them and initially they got back to me to send a small part for replacement but haven’t followed up with me since
Dennis
GBI received a pair of fireplace doors… I received a pair of fireplace doors that did not fit properly. The PNW sales rep (Justin) was able to guide me through the process of replacing the doors and got the replacement doors to me in a timely manner. Justin has been great to work with every time I have had any questions.
Ben
GBThis guy knows what he's doing This guy knows what he's doing! The fireplace in my new house was very much not up to code, and he fixed/replaced the damaged bits inside and out, and even resurfaced the interior so it looks fantastic! His timing was punctual, his fees are reasonable, and he'll tell you when it's cheaper to purchase materials yourself.
Jeff
GBHappy Was shipped and at my door before I expected
Dan
GBGreat replacement part and delivery Great replacement part and delivery