Cooper C Cooper C. asked great leading questions in order to help me navigate the options. It's been a long time since we purchased a mattress, and things have really changed! I felt overwhelmed at first, but Cooper made me feel very comfortable sorting out how to proceed. He was very professional, polite and informative. He really knows his products! When I'm ready to order, I'll return to US Mattress and ask for Cooper C!

2x Customer I purchased a mattress from US Mattress a few years ago and was really satisfied with the product and purchase experience. A few years later when I was looking to upgrade, US Mattress representative, Trevoru, walked me through the updated models to find the most current iteration. Trevoru was pleasant to work with and honored US Mattress' best price guarantee. Thank you!

Noone would answer the phone on Sunday Noone would answer the phone on Sunday, for Customer needed advice about a King size mattress, prior to purchase??! A simple Plush vs. Firm mattress diferences would have been fine, but the Automated Answer Machine just leaving New Customers Hanging on Hold, while Irritatingly Repeating the "same message terrible customer service message : Hit 1 to Stay in the Que or Hit 2 for a Call Back!" Neither US Mattress 1 or 2, Where Not Answering any phone calls over the weekend of 3/11 & 12/2023. Terrible Customer Service Award Goes to you!!

Trevoru answered my question completely… Trevoru answered my question completely and honestly. He also offered to be of further help, and provided me with a link should I want to avail myself of that. While I would have preferred a different answer, I am able to move on and make my decision about a possible purchase.

Hoping for a good night's sleep at last. I have put off this purchase for the past 6 weeks or so hoping I could find this same mattress locally but to no avail. Finally, I decided to get this done today because the Labor Day sale would soon be ending. Reading reviews about this mattress were very convincing. The online ordering from USMattress was very quick and easy.