US Mattress

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4.00
Based on 20 Reviews

5

65.00%

4

5.00%

3

10.00%

2

5.00%

1

15.00%
About US Mattress

US-Mattress has been providing mattresses to customers for over 20 years. We distribute our products through 275 vendors and have sold over 500,000 mattresses. We offer free shipping on all of our products and we are also a Google Trusted Store. If you're not satisfied with the mattress you purchased US-Mattress.com will exchange it for another one within 120 days of your purchase. Don’t forget about our furniture options, bedding and linens available. We carry more than 20,000 products all at the lowest prices guaranteed! Visit our website today!

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Sleepless in NY
GB

Disappointed all around I was disappointed to learn that US Mattress no longer carries my mattress. So I chose another one, of course three times the price. Again disappointed. In the past US Mattress has always had great quality mattresses at reasonable prices. Apparently they have gone the way of so many others, over charging and under delivering, because 1 day after my order was confirmed I received an email that my order was cancelled: “We cannot ship to New York due to some sales tax issues within our company. Your order has been cancelled.” I’ve never heard of such a thing. And if you cannot deliver to NY why would you not make that clear from the beginning and not waste my time. So I went to my trusty Amazon and found a similar mattress for less than half the price. We’ll see if it’s any good, but at least if it shows up it’ll be better than US Mattress.

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Donna
GB

Lowest price guarantee: Don't count on a response. Lowest price guarantee is not responding. Phone call was on hold for over 30 minutes. Live chat cut me off 1st time and took over 30 minutes 2nd time while chat rep "looked into it" with no response. E-mail to US Mattress with competitor advertisement attached was reponded with formated "We'll be in touch as soon as possible". I'm begging to think US Mattress will hope you just give up asking them to match competitor's lower price.

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Buyer from SF
GB

assured what I am paying for is a brand new mattress The online Sales representative Tyler L can address all the questions/concerns promptly over online chat, which helped me make a more informed decision. I was very concerned before the chat that the mattress I was interested in might have been tried out and returned/exchanged by previous shoppers. He explained why the particular one I was looking at has not been tried out or anything like that and assured me it will be a brand new one. Thanks Tyler L. Awesome!

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Lisa
GB

Anthonyf - Helpful & positive experience Anthonyf was super helpful in assisting me to find the mattress I was looking for. He patiently answered all my questions, without pressure to buy. I feel comfortable that the mattress he recommended will best fit my needs based on the information I gave him.

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Anthony
GB

Apparently they cancelled my order… Apparently they cancelled my order without telling me why or anything like that, except a random email from someone that was sent to me by mistake. They don't ship to New York, but still let me order

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