The team was friendly, efficient & professional Every member of the team was friendly, efficient & professional. It took a long time to sort out everything but it was a huge insurance claim & there were lots of belongings to itemise. I was so thankful that the company was there to help me in a time of tremendous personal stress & I was happy with the final resolution.

TEA SPILLED ON A WOOL CARPET I had a nasty tea spillage on my four year old expensive fitted wool carpet to my large living room. From beginning to end I found Renew to be responsive, professional, and fast to make appointments and attend my home for examination of my carpet. Within 3 weeks they had made me a very fair offer to replace my whole carpet which I accepted and the money was transferred into my bank account within three days of their phone offer. Thanks to all the team at Renew. Victoria Plymouth

Darren was brilliant Darren was brilliant. professional & such a pleasure to deal with. He managed to get cerise pink lipstick that my 4 yo ruined every room upstairs. Thanks Darren 👍

Stephanie has been absolutely brilliant… Stephanie has been absolutely brilliant in handling our claim. She has been thorough in explaining how everything will be processed and has made sure that we will be getting the appropriate replacement value for our carpet. I really wanted to highlight her customer care as being exemplary

Great service Great service, the flooring was replaced without any hassle and the staff kept us informed at every step of the way. Carpet fitters were lovely chaps, a quick and clean installation.