TEA SPILLED ON A WOOL CARPET I had a nasty tea spillage on my four year old expensive fitted wool carpet to my large living room. From beginning to end I found Renew to be responsive, professional, and fast to make appointments and attend my home for examination of my carpet. Within 3 weeks they had made me a very fair offer to replace my whole carpet which I accepted and the money was transferred into my bank account within three days of their phone offer. Thanks to all the team at Renew. Victoria Plymouth

Exceptional service … Every staff member an absolute delight to speak with. Polite, professional, friendly and nothing too much trouble. My dealings with Renew spanned some 9 months and the service never faltered. Outstanding! And a breath of fresh air! Couldn’t recommend them more highly.

A faultless service! We were visited by Shaun from Renew Flooring who inspected our carpet and spent 2 hours repairing the problem for us. Great service - professional, helpful and above all our problem was solved with no further fuss. Brilliant. Thank you Shaun. 10/10

Darren was brilliant Darren was brilliant. professional & such a pleasure to deal with. He managed to get cerise pink lipstick that my 4 yo ruined every room upstairs. Thanks Darren 👍

I had water damage on my carpets and my… I had water damage on my carpets and my insurance company passed it on to renew. WORST THING THEY HAVE DONE. 0 communication and a lot of back and forth! 5 months later my carpets have still not been replaced!!!! &every person i speak to has a different answer!!!! AVOID AT ALL COST!