Customer Service was very responsive… Customer Service was responsive and helpful in tracking down a package delayed in delivery. Initially ordered a canvas print of “Could I have this dance” by Ann Murray, which was played for our wedding dance 37 years ago - ordered as a Christmas gift in late November but by mid Dec had not arrived by the promised delivery date. Having the USPS tracking number was good but no updates after Dec 7. Within a few days of contacting Aeticon customer service the package moved in transit. Unfortunately didn’t arrive until day after Christmas, but with the final product in hand my bride was very pleased and completed a Merry Christmas! Without Aeticon intervening I fear I still wouldn’t have my package.

I was extremely pleased I was extremely pleased how quickly the blanket I ordered got to my daughter in Canada. Just in time for her birthday. The quality is beautiful. I reordered a blanket for my son in law. Unfortunately I ordered the wrong size . After emailing the company, they were quick to respond to me and offered me a nice discount for my reorder. I will highly recommend them to all my friends and family. It has been a very satisfying experience.

Great embroidery Great embroidery, fast enough on delivery, good solid product. It’s been 31 years since I got out of the Navy with my last duty being the now de-commissioned and largest & first nuclear powered cruiser in the USS Long Beach (CGN-9). Was based in San Diego, CA and enjoyed my time on the boat. Seeing the hats brought back a lot of fond memories, Thank You Aeticon, job well done!

Remarkable Craftsmanship Great quality sweater, with awesome detail. I was really impressed with the product. The sweater is a size two big. I don’t think the sizing is standard with most XLs. Overall as represented. I will need to order another sweater a large so it fits properly.

I never received verification despite my asking several times I never received verification despite 4-5 messages that the cap would be all cloth no plastic mesh. So I would say I worried till the hat arrived. The hat was perfect. It covered everything I asked for and the quality of materials and workmanship was 5 stars. I will definitely do business with Aeticon again. Thank you very much.