First of all it takes weeks to get your… First of all it takes weeks to get your item. It is made overseas then shipped to the USA. Their hats are made of cheap iron-on decals that make the hat look even cheaper. their Customer service is second rate at best they just ask the same question over and over. never have any real solutions. Just a crappy company

Customer Service was very responsive… Customer Service was responsive and helpful in tracking down a package delayed in delivery. Initially ordered a canvas print of “Could I have this dance” by Ann Murray, which was played for our wedding dance 37 years ago - ordered as a Christmas gift in late November but by mid Dec had not arrived by the promised delivery date. Having the USPS tracking number was good but no updates after Dec 7. Within a few days of contacting Aeticon customer service the package moved in transit. Unfortunately didn’t arrive until day after Christmas, but with the final product in hand my bride was very pleased and completed a Merry Christmas! Without Aeticon intervening I fear I still wouldn’t have my package.

Excellent product! Excellent product, exceptional customer service! I ordered a custom baseball blanket for a little boy who was scheduled for surgery, so time was very important. The blanket took a few days longer than I had hoped to arrive, but it was absolutely beautiful! Aeticon Customer Service was in constant contact with me during this process. They were kind, caring a very professional. Good company, great product!

Great embroidery Great embroidery, fast enough on delivery, good solid product. It’s been 31 years since I got out of the Navy with my last duty being the now de-commissioned and largest & first nuclear powered cruiser in the USS Long Beach (CGN-9). Was based in San Diego, CA and enjoyed my time on the boat. Seeing the hats brought back a lot of fond memories, Thank You Aeticon, job well done!

Ordered the Vietnam ball cap with name… Ordered the Vietnam ball cap with name and years served. Really a disappointment to see how cheap the cap looks. Did not appear to be quality as the picture displayed. Overpriced.