Buyer beware! The painting measurements were not listed in the order form and the company refused to exchange the painting received for the painting intended. The picture is misleading and there was no way to know what the specifications were. Communication takes a little bit to respond, but was timely. They did offer a 30% discount to order a new painting.

Excellent product! Excellent product, exceptional customer service! I ordered a custom baseball blanket for a little boy who was scheduled for surgery, so time was very important. The blanket took a few days longer than I had hoped to arrive, but it was absolutely beautiful! Aeticon Customer Service was in constant contact with me during this process. They were kind, caring a very professional. Good company, great product!

Excellent product and customer service Excellent product, and even better customer service!

Customer Service was very responsive… Customer Service was responsive and helpful in tracking down a package delayed in delivery. Initially ordered a canvas print of “Could I have this dance” by Ann Murray, which was played for our wedding dance 37 years ago - ordered as a Christmas gift in late November but by mid Dec had not arrived by the promised delivery date. Having the USPS tracking number was good but no updates after Dec 7. Within a few days of contacting Aeticon customer service the package moved in transit. Unfortunately didn’t arrive until day after Christmas, but with the final product in hand my bride was very pleased and completed a Merry Christmas! Without Aeticon intervening I fear I still wouldn’t have my package.

I was extremely pleased I was extremely pleased how quickly the blanket I ordered got to my daughter in Canada. Just in time for her birthday. The quality is beautiful. I reordered a blanket for my son in law. Unfortunately I ordered the wrong size . After emailing the company, they were quick to respond to me and offered me a nice discount for my reorder. I will highly recommend them to all my friends and family. It has been a very satisfying experience.