Item arrived damaged Item arrived damaged. But Fritz on customer service was exceptionally helpful and understanding. Free return label sent straight over to my email and a replacement posted pit straight away too. I hope the replacement arrives okay

All round excellence! From a website that's easy to use and ordering being straight forward, to the presentation of the product, and the quality of the sweatshirt itself, I have zero complaints! The sweatshirt is very good quality. Sizing is spot on. I'm tempted to buy it in another colour I like it so much!

Colour doesn’t match order! Ordered two pairs of jeans in a particular colour but was sent two pairs that were very obviously not the colour advertised. Although they were quick to respond and sent a prepaid returns label, they haven’t resolved the issue of the wrong colour jeans and an obvious misrepresentation if that colour on their website… I wonder if they hope people will keep the jeans anyway, pity.

I ordered a lamp and quickly realised I… I ordered a lamp and quickly realised I could have obtained a discount so I emailed customer services to cancel the order. I received no response and few days later the lamp arrived but it was damaged and very cheaply made. The fabric was glued to the structure and this had failed. The fringing was also dreadful. I emailed again but still no reply. In the end I returned it to a shop in person. I don’t think much of anthropologies products or customer service after this experience

The furniture has thousands of… The furniture has thousands of scratches which are not in any picture and let’s be clear they are scratches where the item has been scraped clearly and your customer service claim it’s the design