Item arrived damaged Item arrived damaged. But Fritz on customer service was exceptionally helpful and understanding. Free return label sent straight over to my email and a replacement posted pit straight away too. I hope the replacement arrives okay

I had a problem and really needed to… I had a problem and really needed to discuss it. Initially I had to use a chatbot,but was soon able to communicate with a very helpful person called Fritz!!

Great customer service I ordered some mugs for a gift The delivery arrived promptly however , part of the contents was missing as the outer packaging had become open sometime during transit Customer service were very helpful to resolve the issue The mugs are perfect Thank you Anthrapologie

Awful customer service Bought a pajama set when visiting London. First cool wash before using them caused some of the dye to run and stain the garment. No response at all when emailing them. I then decided to call the central number but was told I could only call the specific branch. These calls rang out a number of times. Eventually getting to speak to someone there I was told I could only return the item to a shop - there are none in the South West where I live. I also was informed I only had 14 days to do so. So I now have a ruined, unused set of pajamas. Truly awful company to deal with and with a poor quality product in this case.

Beautiful mirror This mirror is even more beautiful in person. A real wow piece!