Great resolution of my initial order issues I am happy to report that my gift card order issue has been resolved in the best possible way. I really appreciate this team for listening to their customers and understanding how important reputation and customer satisfaction are, especially for repeat customers like me. ------------------------------ Initial review: I ordered 2 physical gift cards for a birthday and they are still not here 2 weeks later. I called every day for a week and was told that this would be fixed and never was. Support staff were nice but ineffective, and management was unresponsive to my requests. I asked if I could convert the cards to digital cards, and they said that I would have to make another purchase. And there is no way to return the physical cards when they arrive. I just now received an email saying that the physical gift cards will be delivered on Monday, 2 days after the party Order Number AN15662574 Date Ordered Apr 7, 2024

Great customer service I ordered some mugs for a gift The delivery arrived promptly however , part of the contents was missing as the outer packaging had become open sometime during transit Customer service were very helpful to resolve the issue The mugs are perfect Thank you Anthrapologie

Item arrived damaged Item arrived damaged. But Fritz on customer service was exceptionally helpful and understanding. Free return label sent straight over to my email and a replacement posted pit straight away too. I hope the replacement arrives okay

Lovely little retro bird salt and pepper shakers Worth every penny for the conversation piece and colourful addition they make to my dining table. In our modern kitchen they give that kitsch, fun appeal and make people smile. Well made and well packed. I love them

Online Purchasing / Returns - a delight Ordering was simple,, the deliver turned up earlier than expected which was great and the process of returning some of the items was very simple indeed by taking them to the store. The staff were extremely helpful.