I highly recommend Faultless Caster Very reasonable prices for American made quality casters. Customer service was easy to contact, very personable, and very helpful. I highly recommend Faultless Caster and will be doing business with them again!

I ordered 4 of the Shepherd Ball… I ordered 4 of the Shepherd Ball Casters in satin chrome. These were for an antique dresser I refinished. They are beautiful! The finish is deep and lustrous. I was very impressed. They function well too. Very smooth rolling. I only got an order confirmation when I placed the order, but never a shipping confirmation. So I was pleasantly surprised when they showed up only 4 days later. I would recommend Faultless Caster, especially for these particular casters.

Should have ordered Metric rather than inches, can I RMA, do you have metric equivalent available? Still waiting for a response to the email I sent regarding ordering the incorrect Product. Should have been Metric rather than inches. Hard to tell the difference by looking at the caster. I thought it was inches, I was incorrect, they are metric. Once the replacements failed to advance more than a few threads, I headed to Menard's to verify the threads. Sorry, I probably should have verified them first. Would like to do business if possible. Return the American measurement casters for Metric. Waiting for your response!

These were the only viable 4" casters… These were the only viable 4" casters with 2" tread width (important for use on grass). High quality build, even come with greasing adapters.

Ordered on-line from Faultless Ordered on-line from Faultless, had no idea that they are distributed by a local vender. The local vendor is at the mercy of Faultless. So they have no answers for me. We purchased on 1/24/2019 and haven't heard anything from Faultless since then, we are hounding the local distributor for answer. So in turn he hounding Faultless for answers.