I placed an order for casters on… I placed an order for casters on 5/2/19. On 5/10 I called to find out when my order would ship. I was told they were waiting for a component to complete the order. I've sent additional emails on 6/25 and 6/29 asking about my order but now I can't get a response. Very disappointed with Faultless Caster.

Look for USA model casters! The casters I bought are *not* made in China! I avoid supporting communism whenever I can. Watch what you purchase, because not all of their products are made in the USA. The casters I bought (for a few dollars more than the communist casters) are very high quality and work flawlessly.

Fair Price Fair Price, On time delivery, Good Product. Would have given 5 stars but one of the casters was missing the grip ring on the fastening post. Update…the day after seeing my original 4 Star review, I received an email from Jacob at Faultless Caster. He informed me that a replacement was on the way. Super customer service updated my review to 5 stars. I highly recommend this company.

I ordered 4 of the Shepherd Ball… I ordered 4 of the Shepherd Ball Casters in satin chrome. These were for an antique dresser I refinished. They are beautiful! The finish is deep and lustrous. I was very impressed. They function well too. Very smooth rolling. I only got an order confirmation when I placed the order, but never a shipping confirmation. So I was pleasantly surprised when they showed up only 4 days later. I would recommend Faultless Caster, especially for these particular casters.

Fast and accurate ship Fast and accurate ship. Good value. Only suggestion is send out tracking information. Will use Fautless again for my caster wheels needs. Thank you!