Lutz Bendlin
GBThese were the only viable 4" casters… These were the only viable 4" casters with 2" tread width (important for use on grass). High quality build, even come with greasing adapters.
Dave K
GBThey called me to authorize a… They called me to authorize a substitution (4 casters with locking devices instead of 2 with and 2 without) so my order could arrive (without additional cost to me) in a more timely manner. Ultimately I received my original order, which was fine. I appreciated that they made the effort to expedite my order.
Kurt Bunzow
GBShould have ordered Metric rather than inches, can I RMA, do you have metric equivalent available? Still waiting for a response to the email I sent regarding ordering the incorrect Product. Should have been Metric rather than inches. Hard to tell the difference by looking at the caster. I thought it was inches, I was incorrect, they are metric. Once the replacements failed to advance more than a few threads, I headed to Menard's to verify the threads. Sorry, I probably should have verified them first. Would like to do business if possible. Return the American measurement casters for Metric. Waiting for your response!
Lisa Hickman
GBCustomer Service is OUTSTANDING!!!! Customer Service is OUTSTANDING!!!! I placed an order, item was on back order, they called me to let me know about the delay......they called me!!!!!! The representative wanted to make sure this delay wouldn't effect my project deadline. That is awesome!!! Once I received my order, I realized I needed something a little different. I called and they walked me through their products and helped me get what I needed. Everyone was very very helpful. I would give you 10 stars!!!
Kelly MORRISON
GBFair Price Fair Price, On time delivery, Good Product. Would have given 5 stars but one of the casters was missing the grip ring on the fastening post. Update…the day after seeing my original 4 Star review, I received an email from Jacob at Faultless Caster. He informed me that a replacement was on the way. Super customer service updated my review to 5 stars. I highly recommend this company.