Fire Pits USA

121 S. Tejon Street Suite 201, 80903, Colorado Springs, United States
http://firepitsusa.com
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3.35
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

5.00%

1

35.00%
About Fire Pits USA

Fire Pits USA is a leading online store that specializes in providing high-quality fire pits and related accessories. With a commitment to offering the best products and exceptional customer service, Fire Pits USA has quickly become a trusted source for outdoor enthusiasts and homeowners looking to add warmth and style to their outdoor living spaces. At Fire Pits USA, you'll find a wide selection of fire pits, ranging from classic wood-burning designs to contemporary gas-powered models. Each fire pit is crafted with the finest materials and attention to detail, ensuring that it will provide years of reliable use and enjoyment. In addition to fire pits, Fire Pits USA also offers a range of accessories to enhance your outdoor experience, including grills, cooking tools, and covers to protect your fire pit from the elements. With a dedication to customer satisfaction, Fire Pits USA is proud to offer fast, reliable shipping and a hassle-free returns policy. Whether you're a seasoned outdoor enthusiast or just getting started, Fire Pits USA is your go-to source for high-quality fire pits and accessories.

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Don matthews
GB

I've been trying to get a refund for an… I've been trying to get a refund for an item that was delayed, and not as described in the picture. hence, I had to obtain from a local seller, at a lower price. Now, the company is claiming it was a "special order" item,and not returnable, although it is not described as such in the online catalog. Poor communication, seems to be Bots when an inquiry is emailed. A person from another country calls, with no knowledge of the issue. He wants to sell you a fire pit. Don't waste your money or time with this company. As far as the "please contact us directly" response, I've tried calling several times and I get, All of our agents are busy, wait time is 5 minutes. After about 10 minutes, the line just hangs up, no one ever answers.

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James Lobb
GB

This fireplace was packaged with… This fireplace was packaged with extreme care and was very detailed in the installation manual. The product is amazing and was the perfect addition to our home. Excellent product!

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Larry Starr
GB

Great price and quick shipping. Received fireplace stove 5 days after placing order in excellent condition. They had the best price I could find. Very happy with purchase.

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Deezey
GB

Product is not as long as advertised Product is not as long as advertised. I expected 25ft. I got 2 sections of 10ft each. I reached out to them for a solution. I received an email saying they would get back to me. Haven’t heard anything yet. A bit disappointed in their customer service.

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Barbara Zia
GB

Great fireplace and buying experience Buying experience was superb from online order placement to delivery to set up. Communication with Fire Pits USA was perfect—just enough. We love the warmth and glow the electric fireplace adds to the room. And it’s more environmentally sustainable than wood or gas burning. Plus, no messy ashes or smell. We couldn't be happier.

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