Fire Pits USA

121 S. Tejon Street Suite 201, 80903, Colorado Springs, United States
http://firepitsusa.com
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3.35
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

5.00%

1

35.00%
About Fire Pits USA

Fire Pits USA is a leading online store that specializes in providing high-quality fire pits and related accessories. With a commitment to offering the best products and exceptional customer service, Fire Pits USA has quickly become a trusted source for outdoor enthusiasts and homeowners looking to add warmth and style to their outdoor living spaces. At Fire Pits USA, you'll find a wide selection of fire pits, ranging from classic wood-burning designs to contemporary gas-powered models. Each fire pit is crafted with the finest materials and attention to detail, ensuring that it will provide years of reliable use and enjoyment. In addition to fire pits, Fire Pits USA also offers a range of accessories to enhance your outdoor experience, including grills, cooking tools, and covers to protect your fire pit from the elements. With a dedication to customer satisfaction, Fire Pits USA is proud to offer fast, reliable shipping and a hassle-free returns policy. Whether you're a seasoned outdoor enthusiast or just getting started, Fire Pits USA is your go-to source for high-quality fire pits and accessories.

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Peter B
GB

Touchstone - The Sideline Recessessed Electric Fireplace This product is exactly what it claimed to be, realistic looking along with giving off a nice amount of heat. The shipping was fast and well packaged. Installation was easy with good instructions. The price was also lower than other sellers. Would definitely recommend this company.

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JL
GB

Stopped drafts at the right price I ordered two tempered glass inserts for my gas fireplaces, which were previously covered only by a metal mesh insert. The addition of the glass inserts has stopped the cold air draft from the fireplaces in my home. The price, service and delivery from Fire Pits USA were excellent!

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Kendra Vengrin
GB

Incorrect products received, ongoingcustomer service confusion We ordered 2 fireplaces and the sales rep ordered the wrong products. We haven't been able to resolve this issue with the company, despite over 100 emails and phone calls to attempt to return these incorrect items. It's been the most frustrating customer service experience we've ever managed.

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Peter
GB

searched the web for the Napolean wheel… searched the web for the Napolean wheel upgrade...very limited availability, very long lead times when availability existed, and shipping quite expensive! an agent @ Fire Pit reached out by phone to me to follow up.she assured me they had the item in stock and could immediately ship FREE! GREAT personal customer service and follow up.

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Michael JDM
GB

Terrible Customer Service, Terrible Customer Service, Shipped wrong product, then shipped back immediatly - every time I call asking where my refund is customer service attempts to delay and makes up excuses. I hear a different story from customer service every time. Would not recommend doing business with this company. Reporting to CC as fraud

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