MIKE MALONEY
GBbetter communication on delivery better communication on delivery, took way to long for what I paid for. Also called and guy said was being mailed that day, two days later I get email with label created.
Catherine Biddle
GBI LOVE BELLE FLAME!!! I LOVE BELLE FLAME!!!! My new fireplace looks beautiful. It was just what I was looking for. Lionel provided excellent customer service when I had a question and helped me through the whole process. You can trust Belle Flame with your fireplace needs.
Bryan B.
GBHighly recommend Belle Flame Highly recommend Belle Flame. Best price by far. I was hesitant at first because of some negative reviews, but I have to say that I had great communication and response to my inquiries and recieved my order within 2 weeks of placing my order. Thank you Belle Flame.
William Fannin
GBVERY CRAPPY… Product shown and description did not reflect actual product. Customer service is non-existent. No calls returned, ever. No complaints taken. DO NOT ORDER FROM THIS COMPANY
JR
GBHorrible customer service Ordered a copper colored gas stove with accessories. Charged immediately, and accessories came immediately, but the stove, as it turns out, it was a 'special order' because of color. Tried calling, most time getting voicemail and NEVER a call back. When I did speak to a human, I got the same response--" 2-3 weeks, but we have a black one that we can ship right away." Still haven't heard anything after numerous attempts. Trying to cancel, but had no luck with that either. Terrible company. Do not deal with them!! Frustrated.