Belle Flame

2144 peatchree rd nw,, 30309, Atlanta, United States
http://belleflame.com
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

0.00%

1

35.00%
About Belle Flame

At Belle Flame we provide you with an excellent shopping experience as our client’s satisfaction is our top priority. We have managed to build up a reputable establishment online. We have a great team and aim to grow our business more and more, offering our customers the best of products and service out there. We are proud to sell products Manufactured in the USA and have curated and partnered with top manufacturers in the industry which only translates in delivering our clients the best products in the market, brand new and with full warranty. All of this without having to leave your home since we will send your order directly to your door at no cost.

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Catherine Biddle
GB

I LOVE BELLE FLAME!!! I LOVE BELLE FLAME!!!! My new fireplace looks beautiful. It was just what I was looking for. Lionel provided excellent customer service when I had a question and helped me through the whole process. You can trust Belle Flame with your fireplace needs.

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Melissa Lawson
GB

Much better - We are happy campers. Latest: We received the product in a timely manner. We are VERY happy with it so far. It has been installed and works well. As other people have noted, the fan on the heating component is a bit loud, but that is a Dimplex issue, not a Belle Flame issue. We are happy with Belle Flame's service. Update: Belle Flame has issued a refund, and have invited us to re-order to facilitate immediate shipping. Will update this review when we receive the product. We bought an electric fireplace from this company weeks ago. TODAY, they called and claimed they didn't get our money from PayPal. Why did they wait until today to make this claim? So, we contacted PayPal and PayPal confirms this vendor DID get their funds. Very sketchy. We've never had any trouble with PayPal and reputable vendors. This stinks to high heaven. I will post again if this is eventually resolved fairly. We either want our money back or we want our fireplace delivered as promised on time.

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William Fannin
GB

VERY CRAPPY… Product shown and description did not reflect actual product. Customer service is non-existent. No calls returned, ever. No complaints taken. DO NOT ORDER FROM THIS COMPANY

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MIKE MALONEY
GB

better communication on delivery better communication on delivery, took way to long for what I paid for. Also called and guy said was being mailed that day, two days later I get email with label created.

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JR
GB

Horrible customer service Ordered a copper colored gas stove with accessories. Charged immediately, and accessories came immediately, but the stove, as it turns out, it was a 'special order' because of color. Tried calling, most time getting voicemail and NEVER a call back. When I did speak to a human, I got the same response--" 2-3 weeks, but we have a black one that we can ship right away." Still haven't heard anything after numerous attempts. Trying to cancel, but had no luck with that either. Terrible company. Do not deal with them!! Frustrated.

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