confusing and lack info The descriptions and names of items are confusing. There is little to no information about the items either. I bought what I thought were the right cases for my pillow, but they were either the wrong ones or they shrunk. They are useless now eitherway.

Best knee support pillow that I have found Fast shipping, product was as described. I purchased the regular size, which was perfect for me, I'm 5'2. I like that the cover can be removed for washing if/when needed. Gives the support and cushion needed for side sleeping, from knees down to my feet. I used to use one of those hourglass shaped pillows that only goes between your knees, and it wasn't comfortable or easy to keep in place throughout the night. This one is!

Low back pain relief I read a few reviews about the quality of the covering on the slant pillow I purchased... hmm, while I am sure the cover could be more durable, the reason I bought this pillow was to relieve pain in my lower back and the pillow works exceptionally well for that purpose. I have been using slant pillows from other companies for years because they help relieve lower back pain. The slant pillow from Backsupportsystems works noticeably better than the others that I have used. I think the reason is the angles: a relatively sharp incline between my glutes and knees and then a more gradual decline between my knees and the midpoint of my calves is the reason for this. My other pillows have different angles, which seem to work less well than my new pillow. Also, the customer service that I received from Backsupportsystems when I made a mistake in entering my ship-to address was great!

Your products are great BUT Your products are great but your site is hard to navigate through. However, I tried to just buy a lighter cover for summer for my Knee-T . It was extremely difficult to find where to just get that and not cushion thing, so I ended up with another cushion as well as the lighter cover. I can't afford to try again, as I am in Australia and your postage cost is just too great.

They have excellent customer service They have excellent customer service! I accidentally ordered the wrong size and they fixed the order for me immediately before it was even sent out.