Margaret Matthewd
AUYour products are great BUT Your products are great but your site is hard to navigate through. However, I tried to just buy a lighter cover for summer for my Knee-T . It was extremely difficult to find where to just get that and not cushion thing, so I ended up with another cushion as well as the lighter cover. I can't afford to try again, as I am in Australia and your postage cost is just too great.
Jake
GBCovers could be better constructed Received my back support system and zipper fell off after washing cover after same day of delivery
Bill Ehrhardt
GBStill awaiting a response I am still waiting to hear back from Jason V ((909) 294-3932 ext101), spoke with him on 12/26/2023 about my concerns with the pillow at which time stated he would research and get back to me.
Robert Shilling
GBThis is my second purchase. This is my second purchase from Back Support Systems, and I have been very pleased with both the Angle Back Support and the Bcool Neck Pillow. My physician recommended the Angle Back Support to me for lower back pain with spasms. It worked very well. I decided to change pillows and decided on the Bcool Neck Pillow. I am very impressed with how it has helped my next pain from arthritis. I'm glad I purchased both. Well done Back Support Systems.
Elizabeth Su
GBamazing customer service! amazing customer service! SO HELPFUL and responsive. they helped me figure out which pillow to get and made sure that i was getting the best deal possible.