High value After 7months in storage we installed our 34” malm in our 12’ living rm as a sculptural accent. Works perfectly very fair pricing. Excellent service. Would buy again. Thanks.

They sold the item they didn’t have in… They sold the item they didn’t have in stock, made up the story that one of the remaining items was allocated for another customer and other last one was damaged. While i know this item was discontinued half a year ago, and i couldn’t believe my eyes when i saw it in stock. Then they started to push other models instead, i asked for refund multiple times, but they were insisting. Moreover they send multiple advertisement texts and emails about other products thay i was not interested in. Very bad experience. Zero stars.

This company is the WORST!!! This company is the WORST!!!! Worst customer service experience or order experience I have ever had in my entire life. If I could give Negative stars I would.

Overall very happy Overall very happy. Shipping took a little longer than expected, but once it did ship communication was great and item arrived on time.

Disappointed I bought a buck townsend ventless gas stove .I'm very disappointed the color of the black is so dull it does not look like in the add it came with a broken log the people would not send me a new one without a picture I told them I threw it out . The logs are so cheap they are made of Styrofoam and very cheap the whole stove is not worth the money I am very disappointed I'm ashamed to to have it in my house I wish I could return it and get my money back it is not worth what I paid I will probably have to sell it and buy something local , very very disappointed. Good luck to your co.pany.