Overall very happy Overall very happy. Shipping took a little longer than expected, but once it did ship communication was great and item arrived on time.

Stove vent kit success! Easy check-out, quick delivery, and product as described. Fortunately, the delivery service didn’t bend the product because there was no padding or protection inside the large cardboard box. That was a little risky given past experiences with some delivery services.

High value After 7months in storage we installed our 34” malm in our 12’ living rm as a sculptural accent. Works perfectly very fair pricing. Excellent service. Would buy again. Thanks.

Fit as it was suppose to Fit as it was suppose to, can't wait to finish this project.

Scam- DO NOT ORDER FROM THEM In December 2023 I ordered a direct vent fireplace, surround trim kit, and termination kit for the installation of the fireplace. I was notified that they did not have the liquid propane version in stock but they said that if I agreed to purchase the natural gas version, they would send a free conversion kit. I agreed. They charged my credit card for all items. It is now April 22, 2024 and I have not received the conversion kit. The fireplace is useless to me without the conversion kit. They said the other items were out of stock. They offered to outsource those 2 item from another vendor for an additional $240.00 shipping fee. To make a long story shorter, they never sent the black surround or the termination kit and did not refund the $541.00 owed to me. Countless phone calls to a call center yielded no results. The company stopped responding to my calls in mid January. My credit card company helped obtain the refund for the items not received. I was basically scammed. I should have done my research on this so called company before I ordered. Learn from my mistake!!! Do not order from them.