Prompt Delivery of Quality Product My old Breckwell pellet stove died on Halloween night. Ordered a new one from US Fireplace that night. Unit arrived 15 days later in perfect condition. Company kept me informed and answered any questions I had. Pleased with the experience and will recommend.

They got the job done I purchased a new woodstove. Reps answered my questions, told me what they were going to do before I placed the order, and they performed. This is what I expect from a vendor. Based on competitive pricing and performance, I would use this company again without hesitation.

Ordering online was easy Ordering online was easy, clear and simple. The company also kept sending me follow up emails as the fireplace was going through the shipment motions. Also when received it, there was no scratches or dents. I would highly recommend US fire place to all my friends and family!

Regarding the two chiney vent kits Regarding the two chiney vent kits: Speedy delivery, all components accounted for. Paint finishes were just okay as some had what looked like paint splatter, but you really can't see it from te ground, so it's fine. Excellent communication with me regarding shipping timeline, I really appreciated this. The stainless steel sheet metal chimney cap was pretty to look at, but the mount tabs break easily as stainless isn't a very ductile metal. I was still able to mount it in the end and everything worked out great.

Cozy Coner Ny new fireplace unit has transformed my cold living room into a warm inviting relaxing place even on warm days. Just the fact that I can sit cuddle and let the motions of the diferente fire setting take me to a awwww moment is worth every cent. Lacing the order and time of delivery was quick. Custom service was professional and always available to answer question before and after purchase.