Consumer support non-existant; deceptive return policy I should have checked the reviews here first. Ordered pajamas that were far too small even at XL, and wrote as instructions indicated to initiate a return/refund. The customer support is simple non-existant. Lesson learned, money lost. UPDATE: The seller finally responded here, as you see. However, I never got the promised phone call. Finally I opened a dispute through PayPal. At that point I got another email, and I learned that to return the items for a refund I would have to send them to China. The package came to me from California. Cost to return this $111 purchase would be $57. Ownkoti's policies are deceptive.

Returns to China are on consumer! It took forever to receive my bedding set. The set cost over 300.00 and was poor quality. I contacted Ownkoti via email regarding return information. I received a response telling me it was my responsibility to mail the merchandise back to China?? The email explained it would be very expensive and perhaps I might like a 15% discount on future products. NOT! I will never do business with this company again! Expensive, poor quality, poor customer service, and customer pays full return charges.

Love my dandelion quilt! I ordered the red reversible dandelion quilt and couldn’t be more pleased. It is relatively lightweight and would be lovely on a bed, but it currently serves as a gorgeous couch cover. I would definitely order again.

When I first saw the product online When I first saw the product online, I thought it was beautiful. I ordered a bedspread and two sets of lounge order. The bedspread did not match and what I received was nothing like the photo they had posted. The loungewear the bottoms were extremely small, and the top was very large in comparison to their sizing chart. When I went to request a refund, I have been given the runaround stating I have to pay shipping back to China from the US. Based off their website, I assume this product was coming out of the US and I could ship back my return within the United States as well. I will never make another purchase and I highly recommend if you were considering it to look elsewhere. The response I got was completely bogus. Be leery of purchasing anything from this company you will lose money. Their advertising is very deceptive and the responses from trust pilot are unacceptable. Keep giving them bad reviews so they go out of business there’s too many good people out there. We don’t need this type of deception.

Amazing Those slippers are amazing! So stylish, comfortable, breathable! I couldn't find any better rest for my foot in a summer time.