I ordered pajamas and used their sizing… I ordered pajamas and used their sizing chart and they are too small. I asked to exchange them and they said I need to send them back to china at my own expense even though the return address on the package is in the US. They offered me a 15% discount on a new order. Are you joking? Misrepresenting where you are located should be unlawful. Live and learn.

Consumer support non-existant; deceptive return policy I should have checked the reviews here first. Ordered pajamas that were far too small even at XL, and wrote as instructions indicated to initiate a return/refund. The customer support is simple non-existant. Lesson learned, money lost. UPDATE: The seller finally responded here, as you see. However, I never got the promised phone call. Finally I opened a dispute through PayPal. At that point I got another email, and I learned that to return the items for a refund I would have to send them to China. The package came to me from California. Cost to return this $111 purchase would be $57. Ownkoti's policies are deceptive.

Ownkoti creates exquisite blankets and… Ownkoti creates exquisite blankets and sofa covers that are soft, warm, and machine washable.

Thank You Reviewers I am so thankful for the reviews here. I have been looking at their website for a while now, but was hesitant to spend that much without seeing the items. I've been burned once before, hence my indecision. I started to become skeptical when I couldn't find a FAQ, fabric information or country of origin. Thank you reviewers for your straightforward reviews. Oh, by the way, the only reason I gave any stars was because that was the only way I could write this. It sounds like a big buyers beware to me.

This spread was better than I had… This spread was better than I had anticipated. It is lovely, cozy, and soft and my kitties adore it as well.