BUYER BEWARE Unfortunately, another BUYER BEWARE review. Ordered several pieces in back July 2023, but was told the order could not be delivered due to an invalid delivery address (oddly enough, the shipping/receiving dept at my office), so it was returned to Lumisom. They said they could not refund the full purchase amount, only 50% since the order must be "destroyed" after having been pulled. I'm now several months in. Not sure if the whole thing is a scam, but it seems close.

Cheap products / unethical company This is a terrible company who makes cheap products. Purchased lanterns that came with a very strong foul odor, are much smaller than described, and the materials are not quality. Additionally, the light adjustment/dimmer is poor - doesn’t work as described. I attempted to return the lamps, as per the website states 100% money back guarantee, but they would not accept the return without phots/video of “defects”. Do not buy from this company - they are an unethical Chinese company. They also took several weeks to ship the items, and were not very responsive to email inquiries.

Great products I purchased several items as gift to give through out the year. All the products are beautiful, and well made. There’s such variety that it was hard to decide which of item to give.(or keep. lol)

Buyer beware!! Buyer beware!! Bought 3 lamps, one was not working out of the box. Tried numerous times and different avenues to get a Return Authorization Number for the one damaged lamp with no success. I didn't even want my money back, I wanted a replacement. Wrote to them a week later in Facebook and was told to contact the email I had already been trying to reach. Wrote to them again in Facebook and they never answered back. Horrible customer service for a lamp that is not cheap by any means.

Luv the lamps and would give a 5 star… Luv the lamps and would give a 5 star rating , however when your used to Amazon Prime overnite....the lag time from order to delivery is quite slow.