The $600 order did not arrive The $600 order did not arrive, it was returned to sender because notice was not received. Lumison has been giving me the runaround for almost 2 months with no solutions offered. Say they will not RE ship. Customer service is very slow to respond (usually a week) and blames everyone but the company. I think at this point I have to dispute the charge with my credit card company.

Do Not Buy--Deceptive What an awful experience! I purchased 4 lamps. Within hours of ordering I learned that I was going to receive these as a Christmas gift. I immediately contacted the company to cancel my order. They did not understand my request. After several email exchanges, they agreed to refund my money minus a 15% stocking fee--for a same day cancel. They then reached out and said they cannot cancel. It is too late. The same day is too late! Buyer beware! Do not purchase these as the seller is deceptive and their business practices are fraudulent.

Luv the lamps and would give a 5 star… Luv the lamps and would give a 5 star rating , however when your used to Amazon Prime overnite....the lag time from order to delivery is quite slow.

I would have given zero stars but… I would have given zero stars but that's not an option. I ordered two lamps back in November and i still have not received them. Website clearly says they ship via Australia Post tracked and insured but they don't. They use some bogus company who has a terrible track record and consequently i have never received my lamps and despite weekly emails to customer service I still don't have them now will they refund my money. Pathetic customer Assistance from Lumisom. Do not trust this company!!!

Tiny accent lamps that look larger in ads Really deceptive images in their advertising for the tiniest lamps - they look much bigger than they are in reality. The two black lamps arrived in not safe for shipping boxes bundled in a single plastic non padded envelope. Boxes were both crushed from handling but amazingly both lamps work! They are TINY so look ridiculous where I wanted to place them.. oh well it's $100 impulse instagram purchase I won't do again.