Sarah Fortin
CASo bad I thought I bought knock offs I ended up here trying to determine if the lamps I received were actually counterfeit. That’s how disappointed I am. I ordered direct from their site so I was confused with what I received. Plastic. Cheap packaging. Brutal instruction insert. These are marketed as a high quality lamp and they are absolutely not. I haven’t even charged them yet so I can’t comment on how they work but I’m certainly glad I purchased them on a black Friday promo. They do not feel heavy and well made at all. Not what I was looking for regardless of how they work. Will order the much cheaper version off Amazon if they work well enough to warrant getting more. Don’t bother buying for the inflated prices from this vendor. I gave 2 stars as they may work ok but feel very cheap for the price.
Jennifer
AUI would have given zero stars but… I would have given zero stars but that's not an option. I ordered two lamps back in November and i still have not received them. Website clearly says they ship via Australia Post tracked and insured but they don't. They use some bogus company who has a terrible track record and consequently i have never received my lamps and despite weekly emails to customer service I still don't have them now will they refund my money. Pathetic customer Assistance from Lumisom. Do not trust this company!!!
Cathy Tylutki
GBDo Not Buy--Deceptive What an awful experience! I purchased 4 lamps. Within hours of ordering I learned that I was going to receive these as a Christmas gift. I immediately contacted the company to cancel my order. They did not understand my request. After several email exchanges, they agreed to refund my money minus a 15% stocking fee--for a same day cancel. They then reached out and said they cannot cancel. It is too late. The same day is too late! Buyer beware! Do not purchase these as the seller is deceptive and their business practices are fraudulent.
MummyE
GBI ordered a Lumizon proyector in Feb… I ordered a Lumizon proyector in Feb 2024 and I'm still awaiting the item. No confirmation of postage. I'm still awaiting item. Have contacted via email & webchat but no response. Calls divert to answer phone. I didn't realise they were based in India as website boasts UK delivery and good reviews. I'm extremely disappointed. Same item was being sold on Tik Tok shop but I opted for Lumizon direct. Do not recommend. *BEWARE**
Sandra
CAGreat products I purchased several items as gift to give through out the year. All the products are beautiful, and well made. There’s such variety that it was hard to decide which of item to give.(or keep. lol)