Elijah was very helpful Elijah was very helpful. My wine cooler is out of warranty and he could have very easily walked away from the conversation but didn’t. Follow up was great, questions answered, everything went better than expected.

Purchased ice maker for my outside bar… Purchased ice maker for my outside bar 2 years ago ....makes perfect fast ice....this year when I turned it in the fill water sensor stopped working...called customer serve....no wait time, live personable representative that knew the product and is shipping me the part with step by step instructions.....you never see that type of customer service anymore..... Love it

Christine wonderful .... Product received, inoperative Christine in customer service has provided very good service. Communication is important and she provided fast honest answers. The product that i purchased did not work properly. It was inoperative when it arrived. A new Pump should be on its way to me soon. I have to repair the Cooler myself. That's better than shipping it back. Hopefully i will have a working item soon.

Excellent customer service I purchased a wine fridge six months ago that ultimately died on me. I contacted customer service and was pleasantly surprised at how fast the response was and how quickly they remedied the issue and sent me a replacement fridge. Would absolutely do business with again

Mike and customer service I have called several times this past week because my order had not shown up online under recent orders. I was assured it had been order. When I called this evening Mike did some detective work, made another phone call, and the associate that AIR/WATER had emailed had never r5eceived the email. Mike went way out of his way to ensure I would receive my product. He was one of the best customer service people ever!!